My TWC® App Reviews

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So convenient & easy to use

Love this app, especially how it lets me pay my bills through it!!

Great so far

So far it is great. Interface is easy to browse. If I have difficulties, will post another review.

Nice App

Very functional app on iPhone and iPad. I rarely visit TWC on my desktop or laptop via web browser. I would recommend follow TWC customer to utilize this app

Just one gripe

I hate that it gives the option to troubleshoot your equipment for the app, it never does anything. Seems useless to have on the app.

Two years!

After two years, still no iPhone 6/6s screen resolution support! Of course, time warner cable is slow in implementing simple optimizations.

Optimize for iPhone 6/6+ already!!

Read the title...enough said

Boycotting until its optimized

Are these guys freakin serious! Glad to see they found the time for a new logo but had no time to optimize their app for iPhone 6/6+. Its been 18 months since the iPhone 6/6+ was released and this app is still not optimized for these phones. Until this app is optimized all other updates are worthless. I am boycotting this app until TWC actually decides to support it.

What you would expect from a monopoly

App is so pathetic in comparison to what apps can do. Its too little and way too late.

Good

It suits my needs.

Customer Service Callback Doesnt Work

Tried it twice since my internet has been out for 2 days and no one called me back yet. Troubleshooting options dont seem like that are doing anything.

Nice platform

Good redesign, like the speedy responses.

Not working

Try to open app and it looks like it wants to open and then shuts itself down. Glad to see our large TWC bill payments going to good use. I see why they keep raising our rates. They need to keep hiring more people to try to fix things that never work. Disappointing and criminal.

Help full

Help full and easy to use Easy to pay bill

Buggy, buggy, buggy

App had finally begun working consistently when all of a sudden I get a system error when attempting to check voicemail. As a result you get locked out of your voicemail box and have to reset. And to think you almost had it right. Very frustrating!

Needs Optimization

The app looks like it was made for the iPhone 3. Archaic design and no optimization for the iPhone 6 Plus

Awesome

I have iPhone 6s Plus and this TWC app us awesome and very much needed. Will be making bill payment through app. Thanks TWC

Great

Easy app to use. Love it

Needs to Remember my Login

Every time I open the app I need to re-enter my password. This is a real pain when you have so many other apps to keep track of. Please use Touch ID if this is a real security concern.

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